Frequently asked questions - PRODUCT
What does Zahra Hair Oil do?
Zahra Hair Oil is designed to strengthen roots, promote hair growth, reduce shedding, and deeply nourish the scalp and strands.
Is this suitable for all hair types?
Yes — Zahra Hair Oil is safe and effective for all hair types, including straight, curly, wavy, coily, and chemically treated hair.
Can I use this oil if I have a sensitive scalp?
Absolutely. Our formula is free from parabens, silicones, synthetic fragrances, and harsh additives.
How long until I see results?
Most customers see noticeable improvements in 2–4 weeks, with best results after 6–8 weeks of consistent use.
Can I use the oil on coloured or bleached hair?
Yes — the oil is gentle and helps restore moisture lost from colouring or bleaching.
Is it safe during pregnancy or breastfeeding?
Our formula is natural, but we always recommend checking with your doctor.
Frequently asked questions - USAGE
How do I use Zahra Hair Oil?
Massage 4 - 5 full droppers (or as needed) into the scalp, roots, and strands of hair using fingertips. Massage gently for a few minutes to stimulate absorption, adjusting the amount depending on hair length and thickness.
Leave on for at least 30 minutes or overnight for deep nourishment.
Wash out thoroughly with shampoo.
Use as often as your hair desires - our organic blend is gentle enough for anytime nourishment.
How often should I use it?
Use as often as your hair desires - our organic blend is gentle enough for anytime nourishment.
Can I leave the oil in overnight?
Yes — overnight treatment provides deeper hydration and better results.
Can I use it on dry hair daily?
Yes. You can apply a small amount to the ends of dry hair daily to add shine and help control frizz.
For a sleek, slick-back look, apply lightly through the hair, but use sparingly. As this is a rich, nourishing oil, applying too much may leave the hair feeling greasy.
Frequently asked questions - INGREDIENTS & SAFETY
What ingredients are in the oil?
Zahra Hair Oil contains 100% cold-pressed, organic oils including:
- Certified Organic Virgin Coconut Oil
- Home made Olive oil (Mount Lebanon)
- Certified Organic Castor Oil
- Certified Organic Argan Oil
- Certified Organic Rosehip Oil
- Cold Pressed Bhringraj Oil
- Certified Organic Rosemary Essential Oil
- Peppermint Essential Oil
- Vitamin E oil
- Aloe Vera
- Certified Organic Rose Geranium Essential Oil
- Lavender Essential Oil
Check out our Ingredients page at the top menu to see the benefits of each one.
Are there any artificial fragrances?
No — the scent comes naturally from the botanical oils.
Is the oil vegan and cruelty-free?
Yes — absolutely.
Frequently asked questions - SHIPPING
Where do you ship?
We currently ship Australia-wide, to the United States, and Lebanon.
How long does shipping take?
Australia:
Standard shipping: 3–7 business days
United States & Lebanon:
Standard International (Tracked):
7–15 business days
Economy International (Free over $150):
6–27 business days
(Delivery times may vary due to customs processing, holidays, or local postal delays.)
Do you offer express delivery?
No
How do I track my order?
You’ll receive a tracking number via email once your order is dispatched.
Frequently asked questions - ORDER & RETURNS
Can I change or cancel my order?
If your order hasn’t been shipped yet, we can assist — contact us as soon as possible.
What is your return policy?
Due to the nature of personal care products, we cannot accept returns once the product is opened.
If your item arrives damaged or incorrect, we’ll replace it immediately.
My package hasn’t arrived — what do I do?
Contact us with your order number and we’ll look into it for you.
Frequently asked questions - STORAGE & QUALITY
What if the oil solidifies?
Because this blend is made with pure, cold-pressed oils, it may thicken or solidify in cooler temperatures — this is completely natural.
Simply place the bottle in warm water for a few minutes to return it to its original silky texture.
How should I store the oil?
Keep the bottle in a cool, dry place away from direct sunlight.
How long does one bottle last?
Most customers get 4-5 months of use, depending on hair length and frequency.
Frequently asked questions - CONTACT
How can I contact Zahra Oil Co.?
You can reach us via the Contact page or email anytime zahraoilco@gmail.com — we’re here to help!